Driftwood Group

Customer Service | Medical Device | Macquarie Park


Lately, I’ve been, I’ve been thinking
I want you to be happier, I want you to be happier…

If you’ve come back from the Silly Season to find your happiness somewhat diminished, then maybe a change is in order.

Maybe it’s where you currently work, or maybe it’s just that you’ve changed…Summer holidays do that to you. They shift your perspective.

So if you’re keen on being happier, and on making others happy, then maybe this role could be for you.

With a Customer Service background, and ideally healthcare/medical tech experience, helping people comes naturally to you – it’s why you gravitated to healthcare in the first place, isn’t it?

No two Customer Service jobs are quite the same, and there are many that are the very epitome of unhappiness!

But not this one. This one will make you smile.

I want to see you smile.

You deserve to.

As part of this friendly and warm team, you will be;

  • Going the extra mile to engage customers
  • Processing orders and returns for credit
  • Responding to customer enquiries efficiently and cheerfully
  • Assisting customers with ongoing problem resolution
  • Investigating, resolving or escalating all customer complaints
  • Keeping records of customer interaction
  • Meeting call handling and sales order processing target
  • Identifying sales opportunities for follow up by Territory Managers

Stop pretending you’re ok – if you’re here, then something is driving you forward. Don’t look back, it’s time you were happier.

And I want you to be happier.

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Alex Kelly

Alex Kelly

Alex is a Director at Driftwood Group | Occasional Recruiter | Amateur Wordsmith | Career Interventionist